Help & contact

Nobody can hear me

• Is “CABLE Output (VB-Audio Virtual Cable)” selected as the microphone in your chat program?
• Is the voice activation threshold on the dashboard too high? Drag the slider left until the bar turns green while you talk.
• Is the right microphone selected under “Microphone & devices”?

Keyboard or background still audible

• Set noise suppression under “Noise & tone” to “Strong”.
• Raise the voice activation threshold a little – typing is quieter than your voice.
• Run the auto-calibration again during a quiet minute.

Licence and a new PC

A subscription covers one PC at a time. To switch, choose “Move to this device” in the app or release the old device in your account. Without internet the app runs for up to 3 days.

Discord noise filter

In Discord under “Voice & Video”, turn off its own noise suppression and automatic gain control. StudioSound Pro handles both – filtering twice sounds muffled.